Company Documentation

Installations

Installation dispatch board with scheduling, assignment, and audit history.

Sidebar: OperationsRoute: /dashboard/installationsISP AdminSupportTechnician

What It Does

Coordinates installation execution by technician with status transitions, schedules, notes, and reassignment logs.

Main Features

  • Filter/sortable installations table
  • Technician assignment and status updates
  • Schedule and note editing
  • Per-installation audit history
  • Quick links to Provision Wizard and QC

Available Actions

  • Update installation status
  • Assign/reassign technician
  • Save schedule and notes
  • Review audit history
  • Navigate to wizard/QC for follow-up

Related Workflows

  • Dispatch to completion workflow connected to QC

Dependencies

  • Customers/services/installations created upstream
  • Technician users available
  • TECH role defaults to own assignments and has restricted controls
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