Company Documentation

Customers

Customer master data with geolocation, NAP assignment, and lifecycle status.

Sidebar: OperationsRoute: /dashboard/customersISP AdminTechnicianSupportBilling

What It Does

Maintains customer records and physical serviceability context used by services, tickets, installations, and billing.

Main Features

  • Customer create/edit/delete table
  • Address + map pin capture
  • Nearest NAP suggestion and assignment
  • Portal credential field at creation
  • Customer detail page with contracts, tickets, installations, and service invoices

Available Actions

  • Create, edit, and delete customer (non-TECH)
  • Suggest and assign nearest NAP
  • Open customer detail
  • In detail: manage tickets/installations/contracts/invoice generation

Related Workflows

  • Customer onboarding from geolocation to service readiness
  • Cross-module operational workflow via customer detail hub

Dependencies

  • NAP topology configured for best assignment results
  • TECH role is view-focused in list and uses detail for ticket work
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